Shipping policy
Shipping Policy
Worldwide Shipping
We are pleased to offer worldwide shipping. Our goal is to ensure that your order reaches you safely and as quickly as possible, wherever you are located.
Shipping & Delivery Times
Our estimated delivery time is 5–15 business days, depending on your location and shipping destination.
Please note that business days exclude weekends and public holidays. Delivery times are estimates and may vary due to customs clearance, shipping carrier delays, weather conditions, or other circumstances beyond our control.
Order Processing
Orders are processed and prepared for shipment before being handed over to our shipping partners.
Once your order has been shipped, you will receive a confirmation email containing tracking information, where available.
During promotional periods, holidays, or periods of high demand, processing and delivery times may be extended.
Shipping Costs
Shipping fees, if applicable, are calculated and displayed at checkout before completing your purchase.
International Shipping & Customs
We ship internationally to customers worldwide.
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are the responsibility of the customer unless otherwise stated at checkout.
We are not responsible for delays caused by customs clearance procedures.
Order Tracking
Once your order has been dispatched, tracking information will be provided by email when available.
Please allow some time for tracking updates to appear in the carrier's system.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping details at checkout.
If you notice an error in your shipping information, please contact us as soon as possible.
We will make reasonable efforts to update your information before shipment, but cannot guarantee changes once an order has been dispatched.
Lost, Delayed, or Damaged Packages
If your order is significantly delayed, lost in transit, or arrives damaged, please contact our customer support team.
We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.
Contact Us
For any shipping-related questions or concerns, please contact us through the customer support information available on our website.